FAQ
Q: What materials are your sofas, coffee tables, and floor lamps made of? A: Our sofas feature sturdy wooden frames, high-density foam cushions, and durable upholstery (fabric or synthetic leather); coffee tables are crafted from engineered wood, solid wood accents, or metal frames with scratch-resistant surfaces; floor lamps have stable metal or wood bases, adjustable metal poles, and high-quality light bulbs for long-lasting use.
Q: Are the sofas easy to assemble, and do they require professional help? A: Most of our sofas require minimal assembly (attaching legs or armrests), with detailed step-by-step instructions and all necessary hardware included. No professional help is needed—most sofas can be assembled by 1-2 people within 30-60 minutes.
Q: How do I clean and maintain my living room furniture? A: For sofas, vacuum regularly to remove dust, spot clean stains with mild detergent, and avoid direct sunlight to prevent fading. Coffee tables can be wiped clean with a soft, damp cloth. Floor lamps should be dusted regularly, and bulbs can be replaced with standard sizes as needed.
Q: Do you offer different sizes for sofas and coffee tables? A: Yes, we offer sofas in small (loveseat), medium, and large sizes to fit different living room spaces. Coffee tables come in various shapes (rectangular, round, square) and sizes, with detailed dimensions listed on each product page to ensure a perfect fit.
Q: Can I cancel or modify my order after placing it? A: Orders can be canceled or modified within 24 hours of payment, provided they have not yet been processed or packed for shipping. After this window, furniture orders are finalized and prepared for freight shipping, so changes or cancellations are no longer possible. Contact us immediately if you need to adjust your order.
Q: What should I do if my furniture arrives damaged or defective? A: If your sofa, coffee table, or floor lamp arrives damaged, defective, or with missing parts, contact us within 48 hours of delivery with clear photos of the product and original packaging. We will review your claim promptly and assist per our Return & Exchange Policy.
Q: How long does shipping take for living room furniture, and can I track my order? A: Domestic orders ship within 2-3 business days and arrive in 5-7 business days; international orders take 10-18 business days due to customs and freight logistics. A unique tracking number is sent via email once your order ships, allowing real-time monitoring of your delivery status at any time.
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